Job Summary:
The Host/Hostess is the first and last impression ambassador of the restaurant. They greet each guest with energy, enthusiasm and a friendly demeanor and provide a warm welcome and fond farewell. The Host/Hostess diplomatically handles the waitlist and special requests with a positive attitude and offers guests all available options. They stay abreast of floor plan information and seating rotation, and accurately use guests' names and information. Our newly designed lobby bar will feature an elevated, open-concept layout that creates a welcoming and seamless guest experience. Designed as a thoughtful touchpoint within the hotel, the space will offer a curated selection of beverages and light pastries, providing guests with a comfortable place to pause. Whether they are arriving for check-in, heading out to explore the town, or preparing for dinner plans, the Lobby Bar will simply enhance the overall convenience and enjoyment for guests.

Responsibilities:
- Greet guests in a friendly and timely manner
- Seat guests in a timely manner
- Maintain knowledge of current menu offerings, specials, and promotions
- Handle waitlist and special requests with a positive attitude
- Offer guests all available seating options
- Stay abreast of floor plan information and seating rotation
- Accurately use guests' names and information
- Communicate effectively with the servers and kitchen staff
- Handle cash and credit card transactions accurately

Qualifications:
- Must have excellent customer service skills, be friendly and outgoing
- High School diploma or equivalent preferred
- Ability to work in a fast-paced environment, multitask, and work effectively under pressure
- Ability to maintain a positive attitude even when under stress
- Good communication and interpersonal skills
- Ability to handle cash and credit card transactions accurately
- Must be able and willing to work weekends and holidays