Job Summary:
The Supervisor - Audio Visual will be responsible for leading the audio/visual team in planning, setting up, operating, and dismantling audio/visual equipment to deliver high-quality event technology services. This role involves managing team members, collaborating with sales managers, troubleshooting technical issues, and ensuring client and team satisfaction.

Qualifications:
- Supervisory experience in audio, lighting, video, data/telecom, and rigging for live events
- Strong understanding of customer service, production knowledge, team leadership, and high-end client relations
- Proficiency in audio, video, lighting, data/telecom, and rigging equipment
- Ability to work flexible hours and adapt to a dynamic environment
- Previous hospitality experience is preferred

Responsibilities:
- Train and develop technicians
- Coordinate production plans with audio/visual sales managers
- Identify and address potential challenges proactively
- Delegate tasks, schedule breaks, and monitor team performance
- Troubleshoot technical issues and coordinate equipment repairs
- Maintain organized storerooms and track equipment problems
- Respond to client requests promptly and ensure client expectations are met
- Lead team meetings and propose ideas for greater efficiency
- Stay updated on industry advancements and changes

The Supervisor - Audio Visual must excel in team leadership, problem-solving, and communication to ensure successful event execution and customer satisfaction.